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Customer Relation Management (dedicated team).
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Tailormade policy to make a win- win situation.
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Exclusive claims department.
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Helpdesk for claims facilitation.
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Guidance on controlling the health inflation to save premium outgo for future.
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Constant coordination between Insurer and TPA.
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Monthly MIS on claims with detailed analysis.
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Cashless Cards Management.
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Maintain the TAT for claims settlement.
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Technical Inputs as and when required for claims and controls.
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Dedicated help line numbers including escalation matrix.
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Manage insurance portfolio online with Client Login System etc.